Privacy

This page is a plain-English summary of how we handle personal information. It is not legal advice, and it is not a statement that we have been certified as complying with any privacy law. If you have questions about your information, email support@1ai.net.au.

Who we are

The 1Ai website and the Business AI Series are provided by 1AI PTY LTD (ABN 41 674 547 365, ACN 674 547 365). Our main business location is South Australia 5061. Contact is by email only: support@1ai.net.au.

What we collect

We aim to collect only what we need for the purpose you would reasonably expect. This may include:

• your name and email address, when you create an account, buy the course, or email us
• account sign-in details, including that you signed in with a password and a code emailed to you
• course progress, such as which lessons you have opened or marked complete
• payment information handled by Stripe (see below) — we receive payment status, the email used, and a payment reference, but we do not see or store your full card number
• the content of emails you send us
• ordinary website logs, such as IP address, browser type and pages requested, which our host may record in order to run and protect the site.

How we use information

We use personal information to create and run your account, send you the sign-in code, deliver course access, process payments and refunds, reply to enquiries, improve the site, and meet legal obligations (for example, tax records). We do not sell your personal information.

Service providers

We use other companies to help us run 1Ai. They only handle personal information so they can provide their service to us:

• Stripe processes card payments. Charges appear on your card statement as “1AI COURSE”.
• Supabase provides authentication and stores course and account data, as our auth and data processor.
• Resend sends course and authentication emails from mail.1ai.net.au.
• Vercel hosts this website.

Some of these providers may store or process information outside Australia. If you want more detail about a provider, email us or review that provider's own privacy information.

Australian privacy law

As an Australian company, we handle personal information with the Privacy Act 1988 (Cth) and the Australian Privacy Principles in mind. This page is a summary only. It does not list every right or obligation, and it is not legal advice. For advice about your rights or our obligations in a specific situation, please contact us or seek independent advice.

Access, correction and questions

If you would like to know what personal information we hold about you, or you think it is wrong, email support@1ai.net.au. Please use the email address on your 1Ai account so we can find the right records. We will not ask you to post a request to a street address, because we do not publish one for this business.

Contact

Privacy questions: support@1ai.net.au.